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Somokolon Labs

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Privacy policy

This policy covers Somokolon Labs's website at somokolonlabs.com. It is written to be read, not to cover us — if something here is unclear, email us and we will explain it.

Last updated

What we collect

Three things, and nothing else:

  • Contact form submissions. When you use the contact or demo-request form we receive the name, email address, optional company name, and message you type. We use these only to reply to you.
  • Chat messages. When you use the assistant (the chat button in the corner), the messages you type are sent to our AI provider so it can write a reply. We do not keep a transcript on our servers. The conversation is saved only in your own browser tab, and is cleared when you close the tab or press “Start over”. To stop abuse, we count how many messages each visitor sends using a one-way hash of their IP address, never the address itself; those counters expire within a day.
  • Aggregate usage analytics. We record page views and basic performance measurements to understand which pages are useful. This is aggregated and does not identify you, and we do not set advertising or tracking cookies.

We do not run accounts, we do not sell or share data with advertisers, and we do not build profiles of visitors.

Processors we rely on

Running a website means some third parties necessarily see traffic to it:

  • Our hosting provider serves the site and keeps short-lived server logs that include IP addresses, as any web server does.
  • Our email provider delivers contact-form submissions to our inbox.
  • Our AI provider, DeepSeek, receives chat messages to generate replies. DeepSeek states that it processes and stores data in the People's Republic of China, and it handles messages under its own privacy policy. Please don't put personal or confidential information into the chat; use the contact form or email for that.
  • A database provider stores the short-lived, hashed message counters described above.

Each is used only for that purpose. No submission data is passed to anyone else.

How long we keep it

Enquiries stay in our email for as long as the conversation is commercially relevant, and are deleted on request. We keep no chat transcripts, and the message counters expire within a day. Analytics are aggregated and retained without any identifier tied to you.

Your rights

You can ask us what we hold about you, ask for a correction, or ask us to delete it. Email hello@somokolonlabs.com and we will action it. You do not need to give a reason.

Security

The site is served over HTTPS. Form submissions are transmitted encrypted. To report a security issue, please see our security@somokolonlabs.com.

Changes

If this policy changes materially, we will update the date at the top of this page.

Contact

Somokolon Labs, Dhaka, Bangladesh. Email hello@somokolonlabs.com.